CLEAR INFORMATION. PRACTICAL SUPPORT.
Buying from Pollo UK.
Pollo UK is owned by Mirza Contractors Ltd. Find the information you need before ordering, and the right route for help afterwards.
Shipping & delivery
Destinations, delivery charges and what happens if an order is delayed.
Read more →Returns & refunds
How to cancel, report a fault or request a return.
Read more →Warranty & technical support
Product-specific cover and help identifying a technical issue.
Read more →Terms of sale
Ordering, prices and the terms that apply to your purchase.
Read more →Privacy & cookies
How information is handled when you browse or contact us.
Read more →Complaints & resolution
Tell us what went wrong so we can investigate.
Read more →Buying for a business? Read our trade terms. Looking to distribute in the EU? Use our dedicated partnership form.